We want to provide 100% customer satisfaction. If you are unhappy with our products when you buy our cream online or any of our other products, please contact us and return the product and we will work with you to provide a solution to your needs either a refund or replacement.
We have a 100 Percent Money Back Guarantee on any UNUSED PRODUCT. If you do not like a product you can return it for credit, exchange or full refund of product cost. This does not include a refund for shipping, additionally you will be responsible for shipping back the product. Once we receive it, we will weigh it and credit you the value of the returned product.
We can only refund products that customers purchase from us directly.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
On all catalog items we require that the customer contact us within at least thirty (30) days of receipt of product in order to qualify for refund or exchange.
Trejo Tuff does not assume the responsibility of return shipping costs on any merchandise (defective or otherwise.) All orders are thoroughly inspected at Choice Botanicals, Inc. and adequately packed before shipment.
Choice Botanicals, Inc. will not reship a returned item for any reason